The Wanted Win Welcome Package
New players at Wanted Win can claim a welcome package worth up to A$5,000 in total, spread across several deposits, together with free spins on selected pokies. Instead of one large match on your first deposit, the package is divided into stages. Each of your early deposits opens the next stage, with its own deposit match and its own batch of spins.
Splitting the package has a practical benefit: you do not need to deposit a large amount at once to get value from it. You can claim the first stage, play through it and decide whether to continue. Each stage has its own match percentage, maximum bonus, qualifying minimum deposit, wagering requirement and time limit.
Those details are set out in the promotion terms, and we review them from time to time. The number of free spins in each stage, the games they apply to and the value of each spin are in the terms as well. Please read the current version in the promotions section or the cashier before every qualifying deposit, because the terms on the day you deposit are the ones that apply.
All Wanted Win Bonus funds are credited in your account currency. With an AUD account, bonus funds, spin winnings and wagering progress all show in Australian dollars.
Who can claim it
The welcome package is for new players aged 18 or over, with one account per person, household and payment method. You must live in a country where the promotion is available. We may ask for identity verification before bonus winnings are paid, so uploading your documents early saves time later.
How to Claim Each Stage Step by Step
The order of steps matters. Many players lose a bonus because they deposit first and look for the offer afterwards. Follow this sequence for each stage of the package:
- Sign in through the Wanted Win login page, or register if you are new.
- Open the promotions section and read the terms of the stage you want to claim.
- Write down the qualifying minimum deposit, the wagering multiple and the expiry dates.
- Open the cashier and choose your payment method.
- Select the bonus in the cashier, or enter the code if the terms ask for one.
- Deposit at least the qualifying amount and confirm.
- Check your account: bonus funds and spins should appear within a few minutes.
If the bonus does not appear, do not start playing with the deposit. Contact support first with the time, amount and transaction ID of your payment. Once you place bets with the cash, adding the bonus afterwards may not be possible.
When the first stage is complete, or whenever you are ready, repeat the same steps for the next deposit. Some stages must be claimed within a set number of days after registration or after the previous stage. Missing the window means that stage is no longer available, so note the dates.
Your bonus balance, wagering progress and expiry dates are shown in the account area. Check them before each session so you know how much is left to play through and how much time you have.
If you hold an active bonus and want to claim a different offer, you usually need to finish or cancel the first one, since only one bonus can run at a time. Cancelling removes the bonus funds and any winnings attached to them, while your own remaining cash stays in your balance.
Wagering Explained with a Worked Example
Wagering, sometimes called a playthrough or rollover, is the total amount you must bet before winnings from bonus funds can be withdrawn. It is written as a multiple, such as 35x or 40x, and it may apply to the bonus alone or to the bonus plus your deposit. Each stage of the Wanted Win Bonus states which one applies.
The figures below are an illustration of the maths only. They are not the current Wanted Win terms, which you will find in the promotions section.
| Step | Example figure |
|---|---|
| Qualifying deposit | A$200 |
| Match in this example | 100% |
| Bonus credited | A$200 |
| Wagering in this example | 35x the bonus |
| Total bets required | A$7,000 |
| Spins needed at A$2 per spin | 3,500 |
In this example your balance starts at A$400: A$200 of your own money and A$200 of bonus funds. To convert bonus winnings into withdrawable cash, you need to place bets adding up to A$7,000. You do not need A$7,000 in your account. Wins return to your balance and you keep betting with them, and every A$2 spin moves you A$2 closer to the target.
How games contribute
Games count toward wagering at different rates. Pokies usually count 100 percent. Table games, video poker and live dealer games often count at a lower rate, such as 10 or 20 percent, or not at all. In an example where blackjack counts 10 percent, an A$20 hand reduces your target by only A$2. The contribution table in the terms shows the real rates, and the list of excluded games shows titles you should avoid while wagering.
What it costs on average
Each game has a built-in house edge. On a pokie with 96 percent RTP, the average loss over a very long run is A$4 for every A$100 bet. Across A$7,000 of wagering in our example, that averages about A$280, more than the A$200 bonus. Short-term results swing widely in both directions, so some players finish wagering well ahead and others run out of balance early. Understanding this helps you judge whether a given stage suits your budget.
Free Spins in the Welcome Package
Free spins come with the welcome package and are spread across its stages. Each spin is played on a specific pokie named in the terms, at a fixed bet value. You cannot change the bet or move the spins to another game. Winnings from the spins are added to your balance, usually as bonus funds with their own wagering.
Spins may arrive all at once after a qualifying deposit, or in daily batches over several days. If they come in batches, each batch usually has to be used within a set time after it is credited, often 24 hours. Log in during that window, or the spins in that batch expire.
To play your spins, open the named game while signed in. A counter shows how many spins remain. When it reaches zero, the total won appears in your bonus balance, and the wagering for spin winnings starts from there.
Some offers cap how much spin winnings can be converted to cash. If a cap applies, the terms say so, and anything above it is removed when wagering is completed. Our Wanted Win pokies guide explains volatility, which is the main reason two players with the same number of spins can end up with very different results.
A useful habit is to play your spins soon after they arrive, on a stable connection. If a game drops mid-round, the spin is usually completed on the server and the result is shown when you reopen the game.
Reloads, Tournaments and Loyalty Rewards
After the welcome package, the promotions page lists the offers running for existing players at the time. These can include reload bonuses, free spin drops and tournaments. Reload bonuses are deposit matches for returning players, usually smaller than the welcome stages, and they often run on set days or during seasonal campaigns.
Tournaments rank players by a measure such as the biggest win multiplier or the total bet on selected games over a fixed period. Prizes go to the top places on the leaderboard. Each tournament has its own rules on qualifying games, minimum bets and how prizes are paid, often as bonus funds or spins.
Cashback offers, where available, return a share of net losses over a period. The percentage, the period and any wagering on the cashback are in the terms of the offer. If a loyalty or VIP scheme runs on your account, its levels and rewards are shown in the account area and in the promotions section.
Tournament entry is often automatic once you play a qualifying game with a real-money bet above the minimum. Some events need you to opt in first from the tournament page. The leaderboard updates during the event, and prizes are usually credited within a short time after it ends. Prize funds from tournaments can carry their own wagering, so check that before counting on a cash payout.
Always read the terms of each new offer, even if it looks like one you have claimed before. Wagering multiples, expiry dates and game restrictions change between promotions, and the details of an old offer do not carry over to a new one.
Bonus Rules and Mistakes to Avoid
Most bonus disputes come from rules players did not notice. Five minutes with the terms can save a lot of frustration. Watch for these points in particular:
- Maximum bet. A cap on each spin or round applies while wagering is active. One bet over the cap can void the bonus.
- Excluded games. Some pokies, many table games and most live games may not count toward wagering.
- Expiry dates. Each stage of the package, each batch of spins and each wagering period has a deadline.
- Early withdrawal. Requesting a payout before wagering is done usually cancels the bonus and removes its winnings.
- Duplicate accounts. Opening extra accounts to claim the welcome package again leads to closure and loss of winnings.
- Payment method exclusions. Some offers do not apply to deposits made with certain methods. The terms list them.
Another common mistake is chasing a bonus with money you cannot afford. A larger deposit brings a larger match, but it also means more at risk. Decide your budget first and claim the stage that fits within it. If a stage requires a deposit above your budget, skip it.
Bonuses do not change the odds of any game. They give you more balance to play with, which also means more wagering to complete. Deposit limits, breaks and self-exclusion are available in your account settings if you want to control your spending. You can read more about payments, verification and responsible gambling on the Wanted Win home page.
Bonuses with Crypto and on Mobile
Crypto is accepted at Wanted Win, and many players use it to fund the welcome package. Before you deposit with crypto, check two things in the promotion terms. First, whether crypto deposits qualify for the stage you want, since some offers exclude certain methods. Second, how the qualifying minimum is measured. The cashier converts your crypto deposit into AUD at the moment it is credited, and that AUD figure is what must meet the minimum.
Crypto prices move quickly. If you send an amount that is just above the qualifying minimum, a small price change before the deposit is confirmed could leave it just below. Sending a little extra avoids this. Also make sure you use the right coin on the right network, because a deposit sent to the wrong network cannot be recovered and will not trigger any bonus.
On mobile, claiming a bonus works exactly as on desktop. Open the promotions section from the menu, read the terms, then select the offer in the cashier before you confirm the deposit. Free spins open in the named game on your phone, and the spin counter and bonus balance show the same figures on every device.
Wagering progress carries across devices as well. You can start a session on your computer and continue on your phone without losing anything, because the bonus belongs to your account, not to the device.
Withdrawals of bonus winnings follow the same payment rules as any other withdrawal. Once wagering is complete and your account is verified, the cash part of your balance can be withdrawn through the cashier. Any withdrawal limits in the payment terms apply.
Reading the Terms Before You Claim
Every promotion has a page of specific terms, and the general bonus policy in our terms and conditions sits on top of it. The specific terms cover the offer itself. The general policy covers rules for all bonuses, such as one active bonus at a time, irregular play and what happens to bonuses when an account is closed.
Start with the numbers for the stage you are claiming: match percentage, maximum bonus, qualifying deposit, number and value of spins, wagering multiple and what it applies to. Then check the deadlines for claiming, using spins and completing wagering. After that, read the game rules: the contribution table, the excluded games and any game-specific bet limits.
Finally, look at how your balances are used. At many casinos your real money is used first and bonus funds only after it runs out, so a win on your own cash can be withdrawn without affecting the bonus. At others the balances are combined. The terms explain which approach applies to each Wanted Win Bonus stage.
If a term is unclear, ask support to explain it through chat or email before you deposit, and keep a copy of the answer.
Your account history keeps a record of every bonus: when it was credited, how much wagering was completed and whether it finished, expired or was cancelled. If you ever need to question an outcome, that record and your copy of the terms are the two things support will look at first.